Travelers with restricted mobility
We are mindful of the problems and difficulties which confront passengers with limited mobility when travelling on public transport, and particularly on boats. We're at your service for any advice or assistance you may require, and our crew members will be happy to help you.
Passengers with reduced mobility and resident in Switzerland can apply for a "Disabled Passenger's ID Card". This entitles the holder to be accompanied by a travelling companion and/or guide dog free of charge. For full details, please consult the above-mentioned SBB website.
There are two ways of travelling with a "Disabled Passenger's ID Card":
- The disabled passenger possesses a "Disabled Passenger's ID Card" as well as a valid travel ticket (full-fare ticket, Swiss Travelcard (GA), or ticket with Half-Fare Travelcard). The accompanying passenger travels free of charge.
- The accompanying person possesses a valid travel ticket (full-fare ticket, Swiss Travelcard (GA), or ticket with Half-Fare Travelcard). The disabled passenger possesses a "Disabled Passenger's ID Card" and travels free of charge.
With the exception of the River Limmat boats, all our vessels are wheelchair accessible. This includes access to the saloons and exteriors on the main deck (2nd class).
All our steam and motor vessels – excluding the MS Bachtel and River Limmat boats – include disabled passenger toilets.
The Panta Rhei motor vessel is wheelchair accessible throughout and includes a lift to all decks.
We regret that, due to restricted boarding facilities, the width of wheelchairs must not exceed 80 cm.
Further information on obstacle-free travel is available from the Zurich Public Transport Association (ZVV) website.