Information for the start of the season
From 8 June, 2020

We’re on the move again!

The Lake Zurich Navigation Company (ZSG) launched its delayed 2020 summer season on 8 June, in compliance with Switzerland’s public transport protection plan. Due to the current situation relating to COVID-19, we are therefore operating a reduced timetable.

In order to maintain distancing regulations and to prevent ticket area crowding, please purchase your tickets before boarding or contactless once on board.

We are currently permitted until further notice to operate boats carrying a reduced passenger capacity until further notice. We therefore thank you for your understanding. This regulation does not apply to the shuttle service Thalwil - Erlenbach - Küsnacht and Wädenswil - Männedorf - Stäfa.

Cruise questions-and-answers relating to COVID-19

For our passengers we have compiled the following essential information. If you have further questions, please do not hesitate to contact us. We are at your service for any advice or assistance you may require.

Before the cruise
Are boats operating to ZSG’s normal timetable?

In general yes – except in July and August, when certain cruises will not be on offer. Our online and notice timetables have already been adapted. All information about the departure times of round trips from Zurich and Rapperswil can be found in the following PDFs:

Are steamboats also operating?

Yes. Steamboats are operating from Zurich Bürkliplatz as follows:

Subject to change. The scheduled daily operation of all ZSG boats can be found here.

Where can I buy my ticket?

We recommend that you purchase your ticket online or contactless at the ZVV Ticket Shop. Otherwise, you can obtain your ticket at the Zürich Bürkliplatz sales point, from all ZVV ticket machines or directly on board. We ask you to observe the distancing regulations when buying tickets, and request that you make cashless payments whenever possible.

How can I find out which boat courses are the most heavily utilized?

Our course utilization forecast (depending on route and weather) can be found in the following PDF:

Do I have to reserve a seat in advance?

Seat reservations are possible only for the on-board restaurant (together with consumption).

On all long lake cruises, upper lake cruises and lake cruises from Rapperswil, passengers can choose between 2nd class (main deck, take away/self-service offer) and 1st class (upper deck, with table service).

Short lake cruises from Zürich Bürkliplatz are fully serviced. On the mini lake cruises a limited take away service is on offer.

Groups of 15 persons or more can also request a take-away confirmation here.

Am I sure I have a seat on the cruise?

Due to the protection measures now in force (for example, distance maintenance), our boats are currently operating at reduced capacity. We expect that on some days the main cruises will be very busy. The capacity forecast of the boats can be found in the PDF below. We recommend that you arrive at the departure landing stage at least 10 minutes before your cruise departure.

Our course utilization forecast can be found in the following PDF:

Can my bike be transported on the boat?

The ZSG is under no obligation to transport bicycles. However, bicycles can be transported to a very limited extent.

When are the boats in Zürich Bürkliplatz and Rapperswil ready for boarding?

The long lake cruises from Zürich Bürkliplatz and Rapperswil are ready for boarding 10 minutes before departure.

During the cruise
What security measures apply?

Our security measures are based on the guidelines of Switzerland’s "Tourist Traffic" protection plan and the Federal Office of Public Health. A series of measures are implemented on each boat to protect the health and safety of our passengers and employees:

  • Increased cleaning
  • reduced passenger capacity
  • urgent recommendation to wear a face mask if the 2-metre distance to other guests cannot be maintained
  • Hand disinfection facilities
  • Hygiene masks on sale
  • In the marked on-board restaurant areas, the protection plan of Switzerland’s hospitality industry (GastroSuisse/Hotellerie Suisse) applies
Are the on-board restaurants open?

All Short and Long lake cruises from Zurich as well as all Upper lake cruises and Lake cruises from Rapperswil are fully serviced.

On the mini lake cruises you will find a limited take away offer.

Please reserve your seat(s) online, by phone 044 487 13 13 or by email

Can I make cashless payments?

  Yes. All major payment cards are accepted for cruise ticket and on-board restaurant purchases.

Do I need to wear a hygiene mask?

As on all public transport in Switzerland, a general mask obligation will apply on all our ships from Monday, 6 July. Until then, an urgent mask recommendation applies if the 2-metre distance between passengers cannot be maintained.


What do I have to consider on board?

Please follow the on-board directives and comply with the instructions of the crew. We kindly ask you to respect the usual distancing regulations.

Allocation of steamboats

Our historic paddle steamers Stadt Rapperswil (1914) and Stadt Zürich (1909) are operating regularly up until 30 September 2020 - on the following round trips:

We expressly reserve the right to make changes.
Would you like to know when your favourite boat is under way? The allocation of all boats can be called up online four to five days in advance. Please note that on the day of the cruise, short-term changes of boat are no longer notified online.

Unique Cruises

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